Welcome back to SkinScience!
During these past months of uncertainty and change, we have been looking forward to the day we can welcome clients back at SkinScience. We are excited to announce that we are reopening the clinic on Monday January 18 and will operate based on the reopening guidelines established by Alberta Health Services (AHS) and approved by our Medical Director.
Week of January 18, 2021 // Retail + Bookings + Pre-booked Treatments Resume
Week of January 25, 2021 // All Treatments Resume
Our top priority has always been to bring an unparalleled and safe experience of healing and skin rejuvenation to our guests, and our resolve is stronger now than before. Our medical team has been hard at work to raise the bar of hygiene and sanitation, as well as considering every step of treatment processes to ensure we exceed your needs in a focused and safe manner that is in accordance with AHS and the WHO guidelines.
Here are some tangible ways we have ramped up our efforts to guarantee patients and employee safety:
TREATMENT ROOMS & OFFICE READINESS
💧 A deep clean of all spaces using AHS-approved disinfectants will be performed at the beginning and end of each day, as well as a thorough cleaning of all surfaces in-between treatments.
💧 Hand sanitizer, cleaning wipes, facial tissues and disposable paper towels will be available in all spaces.
💧 Acrylic panels have been installed at the front desk to protect both patients and employees.
💧 Plastic bags will be available in the retail area to put your clothes, personal belongings and purses in as you arrive at the clinic.
💧 High-efficiency particular air (HEPA) purifiers have been installed in all treatment rooms and in the retail area.
YOUR VISIT AT SKINSCIENCE
💁♀️To ensure proper social distancing, we ask that only the patient attends the appointment. Please no guests or children accompanying you in the clinic.
🏃♂️ Please arrive no earlier than 5 minutes before your appointment time to reduce exposure to other patients. We also have implemented staggered patient appointment times to minimize in-clinic social exposure.
🤲 As you arrive for your appointment, please wear your own mask and use the hand sanitizer at the entrance of the clinic.
🌡 Our front desk staff will welcome you upon arrival, have you fill out a COVID-19 screening questionnaire and will take your temperature using a touchless thermometer. Once vetted, we will help you navigate to your treatment room.
🥼 Service providers will wear nitrile gloves, masks and facial shields as an enhanced safety measure.
🖋 A client consultation with an intake from will be performed with every service, even if we have seen you many times before.
🖋 Every patient will be requested to fill out a COVID-19 release form before each treatment, until further notice.
💲 We are activating our touchless tap pay system. There will be no cash payment onsite and a touchless payment system will be available. Alternatively, we also accept e-transfers.
📞 Our front desk staff will perform a post-session check-in 2-3 days after your visit.
TO ENSURE EVERYONE’S SAFETY
🌡 Please refrain from visiting the clinic if you or household member have fever, COVID-19 symptoms or a communicable illness.
🏠 Please refrain from visiting the clinic if you are under isolation or quarantine/ order/directive.
🧼 Please respect the clinic’s sanitation and hygiene standards and processes posted within the clinic and shared by our employees.
📲 Please share special sanitation or hygiene requests prior to arriving at the clinic.
BOOKING YOUR FIRST TREATMENT
If you haven’t been added to the wait list already, please book your treatment by calling our front desk at 403-287-1477. We look forward to resuming operations and bringing healthy skin to our patients once again.
Stay healthy, we can’t wait to see you again!
The SkinScience Team